Privacy Policy
Apex Auto Spa is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
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Personal Information: When you book an appointment or contact us, we may collect personal information such as your name, email address, phone number, and vehicle details.
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Payment Information: If you make a payment for our services, we may collect payment information such as credit card details or other financial information.
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Vehicle Information: We may collect information about your vehicle, including make, model, year, and any special instructions or conditions.
2. How We Use Your Information
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We use the information we collect to provide and improve our services, communicate with you, process payments, and manage appointments.
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Your information may also be used for customer support, marketing communications (with your consent), and to comply with legal obligations.
3. Sharing Your Information
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We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law.
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We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
4. Data Security
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We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
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Despite our efforts to protect your personal information, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.
5. Your Choices
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You have the right to access, update, or delete your personal information. You may also withdraw consent for marketing communications at any time.
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To exercise your rights or make a privacy-related request, please contact us using the information provided below.
6. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
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You are advised to review this Privacy Policy periodically for any changes.
Terms and Conditions
1. Services Provided
Apex Auto Spa offers professional auto detailing services including, but not limited to, exterior washing, waxing, polishing, interior cleaning, vacuuming, leather treatment, protection wraps, ceramic coating, and seat removal.
2. Pricing and Payment Terms
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The pricing for each service or package is as displayed on our website or communicated via phone or in-person consultation.
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Payment is due upon completion of services unless otherwise agreed upon.
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We accept payment by cash, credit card, or other agreed-upon methods.
3. Scheduling and Cancellations
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Appointments can be scheduled via our online booking system, over the phone, or in person.
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Cancellations or rescheduling must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.
4. Vehicle Condition
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Customers must disclose any pre-existing damage, sensitive electronics, or aftermarket modifications before services commence.
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Apex Auto Spa is not liable for damage to undisclosed pre-existing conditions.
5. Liability and Disclaimers
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While we take utmost care during detailing, Apex Auto Spa is not responsible for any damage that may occur to vehicle surfaces, interiors, or components unless due to negligence on our part.
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Customers are advised to inspect their vehicles upon completion of services. Any issues must be reported within 24 hours for resolution.
6. Customer Responsibilities
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Customers are responsible for removing personal belongings and ensuring access to the vehicle at the scheduled appointment time.
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Vehicles should be in a reasonably trash free condition upon drop-off.
7. Completion Time and Delays
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We strive to complete services within the estimated timeframe provided. However, unforeseen circumstances such as weather conditions or equipment failure may cause delays.
8. Satisfaction Guarantee
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We are committed to customer satisfaction. If you are not satisfied with our services, please contact us within 48 hours so we can address any concerns.
9. Insurance Coverage
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Apex Auto Spa carries liability insurance. Our insurance covers damages caused by negligence on our part during the detailing process.
10. Governing Law and Jurisdiction
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These terms and conditions are governed by the laws of Colorado USA. Any disputes will be resolved in the courts of Colorado USA.
11. Amendments to Terms
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Apex Auto Spa reserves the right to update or modify these terms and conditions at any time. Updated terms will be effective upon posting on our website or otherwise notifying customers.
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